Privacy Policy

1. Who We Are

Get Lifelong Health Limited ("we", "us", or "our") operates a preventative health platform based in the UK, focused on empowering individuals through access to lab-based health data. We partner with accredited labs (e.g., Randox) to deliver test results directly to users. Our mission is to help people take control of their health through accessible, data-driven insights.

Get Lifelong Health Limited, a company registered in the United Kingdom, acts as the Data Controller under the UK General Data Protection Regulation (UK GDPR).

2. What This Policy Covers

This Privacy Policy explains how we collect, use, share, and protect your personal data, including any health-related information, in accordance with the UK GDPR and the Data Protection Act 2018.

3. The Data We Collect

• Personal Information: Name, date of birth, gender, contact details (email, phone, address).
• Health Information: Blood test results, lab reports, reference ranges, and health questionnaires.
• Technical Data: IP address, browser type, device ID, access time, pages visited.
• Marketing and Communication Preferences

4. How We Use Your Data

We use your data for the following purposes:

• To deliver health screening services and display your lab results
• To communicate with you about your tests and updates
• To analyze anonymized health trends (with consent)
• To improve our platform and services
• To comply with legal obligations

5. Legal Basis for Processing

We rely on the following lawful bases:

• Consent (Article 6(1)(a) & 9(2)(a)): For processing special category health data. You may withdraw your consent at any time by contacting us. This does not affect any processing carried out prior to withdrawal.
• Contractual Necessity: To deliver our services to you.
• Legal Obligation: Where we are required to comply with UK laws.

6. How We Share Your Data

• With our accredited lab partner (currently Randox), only as needed to process your test
• With IT service providers (e.g., AWS, Google Analytics) under strict confidentiality and data protection terms
• With regulators or legal authorities when legally required

We do not sell or share your data with third-party marketers.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion ("right to be forgotten")
• Withdraw consent at any time
• Object to or restrict certain data uses
• Request a copy of your data in portable format

To exercise your rights, contact us at: info@getlifelonghealth.com

8. Data Retention

We retain your health and personal data only as long as necessary to provide our services and comply with legal and regulatory obligations.

9. Security Measures

We use encryption, access control, secure storage, and regular audits to protect your data. Only authorized personnel have access to your identifiable information.

10. International Transfers

If data is processed outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

11. Cookies

We use cookies for basic analytics. We will ask for your consent before storing cookies. For more information or to update your preferences, please visit our Cookie Preferences banner.

12. Complaints

You can lodge complaints with the UK Information Commissioner's Office (ICO):www.ico.org.uk

We may update this policy to reflect legal or operational changes. We will notify you of any updates on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: