Terms of Use

Effective Date: 06/06/2025

1. Agreement to Terms

By using the Lifelong Health platform or Annual Health Check service ("the Service"), you agree to these Terms of Use. If you do not agree, do not use the Service. By agreeing to these Terms, you also acknowledge our Privacy Policy.

2. Eligibility

You must be 18 years or older and reside in the UK to use our services.

3. Nature of the Service

We provide access to lab-based health data and contextual information. We do not provide medical advice, diagnosis, or treatment. You should consult a licensed healthcare provider for any medical concerns.

Any health insights generated by our platform use AI-powered algorithms and should not be considered definitive medical advice or diagnosis. We encourage you to discuss your results with a qualified healthcare provider.

4. User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Use the Service only for personal, lawful purposes
  • Not misuse the platform or attempt unauthorized access
  • Not use the service or your results for employment, insurance, or underwriting purposes

5. Intellectual Property

All content and software provided are owned by Lifelong Health or its licensors. You may not reproduce or redistribute our content without written permission.

6. Subscription and Payment Terms

  • Subscriptions may automatically renew unless cancelled before the renewal date.
  • You may manage or cancel your subscription through your account or by contacting us.

7. Limitation of Liability

We do not accept liability for any health outcomes resulting from your use of the Service. The information we provide is not a substitute for professional medical advice.

8. Disclaimers

  • We do not guarantee that the Service will be uninterrupted or error-free.
  • Lab result turnaround times may vary depending on third-party lab performance.

9. Termination

We may suspend or terminate access to the Service if you violate these Terms.

10. Governing Law

These Terms are governed by the laws of England and Wales.

11. Contact

For support or legal queries, contact:

Email: info@getlifelonghealth.com